Controller and scope
Del Monte Agrosciences S.A.S., NIT 900.450.099, is the controller of data you provide through this website. Contact delmonte@delmonteagro.com.co with questions. This policy covers delmonteagro.com.co and the handling of its forms.
Data we receive
The form requests your name, email, subject and message. Company and phone are optional. Consent and the request date are recorded. A temporary identifier derived from the IP address is used to prevent abuse. We do not request payment, health or other sensitive data.
Purposes and consent
We use information to answer inquiries, provide documents and manage commercial requests initiated by you. Form consent is limited to these purposes and does not subscribe you to advertising. Processing takes place within the framework of Colombian Law 1581 of 2012 and its implementing provisions.
Providers and access
Hosting and email providers support site operation and inquiry delivery. Message access is limited to those who need to respond. Where applicable, data transmissions or transfers must follow the mechanisms required by Colombian law.
Retention and security
Operational copies of form submissions are retained for up to 90 days and removed during inbox maintenance. Email communications are retained as needed to handle the relationship or meet legal obligations. Submission rate-limit records are temporary. Access controls and HTTPS are used; no system can guarantee absolute security.
Your rights
You may access, update and correct your data; request proof of consent and information about use; and request deletion or withdraw consent where applicable. You may also complain to the Colombian Superintendence of Industry and Commerce after completing the applicable preliminary process.
Inquiries and complaints
Email delmonte@delmonteagro.com.co with the subject Personal data, describe your request and provide a reply channel. We may request proportionate information to verify identity. Inquiries and complaints are handled under applicable statutory deadlines and procedures.
Minors, links and changes
The site is intended for adults acting in an agricultural or commercial context. Do not submit children’s data. Linked sites have their own policies. Changes to this policy will be published here, and material changes will be communicated through appropriate channels.